We are an international team of Associate Consultants specialized in Organizational Development, delivering high-impact Consulting and Training programs across 21 countries. Our focus is on developing talent and transforming organizations, drawing inspiration from philosophies like the Disney Model to create memorable experiences. We are honored to add value to your initiatives for business continuity, change management, and the sustainable growth of your organization.
Employee Experience represents the set of perceptions that a collaborator internalizes throughout their journey within the organization. It’s the sum of everything they live, feel, observe, and experience, shaping their emotions, attitudes, and behaviors.
Over four decades, we have developed competencies in more than 83,500 individuals from 35 nationalities, partnering with 1,650 organizations across diverse industries, government agencies, and NGOs. Our clients include Hotel SUMAQ Machu Picchu – Peru, UNILEVER Ecuador, UNICEF Latin America and the Caribbean, Microsoft, Halliburton Panama, Durman Costa Rica / Aliaxis Europe, Catalonia Hotels & Resorts Spain and the Dominican Republic, Coca-Cola Peru, PEMEX Mexico, Caterpillar Ecuador, Grupo Recordar Colombia, ACP | Panama Canal Authority, Family Food USA, EPSON Ecuador, the United Nations, Banco Agrario de Colombia, Houghton Mifflin Harcourt UK, Nipro Medical Miami, among many other large, medium, and small enterprises.
Please receive my warmest regards. I am pleased to extend my heartfelt congratulations for your distinguished work, providing training courses and seminars that foster personal, professional, and human development for all participants. Seminars of such high caliber deserve recognition and serve as a benchmark for other companies dedicated to training.
Ernesto Yturralde Tagle is an Ecuadorian and a global citizen. Since 1985, he has built an international career as a Facilitator, Speaker, Coach, and Mentor. He leads Ernesto Yturralde Worldwide Inc. and is passionate about Experiential Learning and innovative training models, drawing on methodologies like the Disney Model to transform organizational cultures and enhance service excellence.
He serves as a Senior Consultant in Organizational Development and Facilitator for diverse institutions, commercial companies, industries, service organizations, and UN agencies, including Microsoft, Unilever, Concorde Group, Merck, Epson, Halliburton, and DELL. He created the Values Program for the ACP | Panama Canal Authority (2014–2018), applying human-centered methodologies and client experience strategies.
We don't get paid for what we do; we get paid for what we provoke.
Founder and former President of IFS | International Facilitators Society. Member of AEE | Association for Experiential Education, ICF | International Coach Federation, ACCT | Association for Challenge Course Technology, IMA | International Mentoring Association, TWCC | The World Café Community, and the Foundation for Critical Thinking.
Certified in innovative methodologies including Open Cards with OpenMind, Equine-Guided Leadership (EGE Equine Guided Education), Coaching-Play Colombia, POY "Points of You" Academy Ecuador, and various international certifications in Train the Trainer and Critical Thinking.
Creator of OTC | Experiential Facilitator Certification and MASTERCLASS | Train the Trainer Program. Author of tools like Debriefing Cards® and Debriefing Balls®. Writer of works such as the Facilitator's Handbook and Inspiring Leaders: The New GEFE, along with the Yturralde Service Excellence Matrix and Yturralde’s Debriefing Model, internationally recognized in forums such as ACCT Boston and AEE in the United States and Latin America.
Ernesto has received awards like the Platinum Triskel 2019 by IFS, International Speaker Of The Year by CIC in Peru, EMAR Emeritus in Mexico, Ambassador and Master Speaker by CIC Ecuador, among other distinctions in Cusco, Cartagena, and other international venues.
Trainer of Trainers, Mentor and Executive Coach, Facilitator and International Speaker on Soft Skills, Leadership, Teamwork, Communication, Coaching, Service Excellence, and Organizational Development, applying methodologies that transform service cultures with inspiration from the Disney Model.
He leads training and certification processes in Transformational Leadership, Experiential Facilitation, Train the Trainer, and Outdoor Training for participants from 25 nationalities.